Shipping policy
Shipping Policy
Digital Products Only
All products sold in this store - including sample packs and preset packs - are digital downloads. No physical items are shipped. There are no shipping costs, no tracking numbers, and no delivery delays associated with your purchase.
Instant Delivery
Upon successful payment, you will receive an automatic download link via email. You can also access your files at any time by logging into your account and visiting your order history. Downloads are typically available within minutes of purchase.
Download Issues
If you experience any issues accessing your download link, please check your spam/junk folder first. If the problem persists, contact us and we will resolve it promptly. We keep logs of all download activity to assist with any technical issues.
No Returns on Digital Products
Digital products are not entitled to refunds as these are intangible goods and cannot be returned. Refunds are only granted in the event of a duplicate purchase.
Contact
For any questions regarding your order or download, please reach out to our support team via the contact form on our website.
This policy applies to all digital products sold through this store. By completing a purchase, you agree to the terms outlined above.